It is hoped as the £150M PFI "Chalcots" project enters the Christmas shutdown period that any emergencies such as lift breakdowns; etc will be dealt with the urgency that is required of buildings housing 161 properties.
Last year an emergency contact number was published and circulated that had a "out of service" number advising all callers "this line does not receive in-coming calls".
And on the Christmas Eve 2007, site lights for one of the buildings failed! So lets hope that this Christmas will be uneventful and all emergency protocols are in place.